We give a FAQ.

OneHop is a private relationship memory. It brings everyone you know into one place, shows how strong each relationship really is, and finds who can introduce you to the person you need, so you can ask for a warm introduction instead of sending a cold message.

Anyone whose next opportunity comes through who they know: consultants and fractional executives, founders, small businesses, and the communities, associations and alumni groups that bring people together. See who it's for.

A contacts app stores details; a sales CRM tracks deals. OneHop is about relationships: how recently and how often you've been in touch, in how many places, who you've gone quiet on, and which friend or community member is one hop from the person you need.

No. You can map your own network and find who can introduce you on your own. Communities add more people who are happy to help, and more ways for you to help them.

Because the person you need is rarely a stranger to everyone you know. They're usually one hop away: a friend, colleague or community member who knows them and can introduce you.

Only from you: your Google or Microsoft account (read-only sign-in), contacts you import, the data exports platforms already give you (such as the export LinkedIn gives you), contact cards people share with you in person, and the communities you join. We never add people you don't know.

No. Nobody is contacted or notified, and OneHop never posts, messages or acts on any service on your behalf.

By default, who you were in touch with and when, never the message text or attachments. You can turn on email content for one mailbox if you want richer answers, and turn it off again. Access is read-only: we never send, delete or change anything. The Privacy Policy lists exactly what we keep.

No. Your network is searchable only by you. Other members only see what you explicitly opt in to share, such as that you could introduce them to someone, at the coarse level shown in your settings.

No and no. We never sell, rent or pool your network. We don't train, fine-tune or improve any AI model, ours or anyone else's, with your data or the data of people in your network.

Your OneHop database is in Sydney, Australia. Some of the providers we use process information elsewhere under contract; the Privacy Policy names each one and where it runs.

Yes. Remove a connected account or source in Settings → Sources and what came from it is deleted. Closing your account hides it at once, gives you 7 days to change your mind, then deletes it.

You can add two-step sign-in or a passkey, and the credentials for accounts you connect are encrypted. More on our security page.

Only what a member brought from their own data, and other members can't see it. You can see what we hold and have it removed: read the notice for people in members' networks.

You ask a mutual contact to introduce you, with a short, forwardable note. They check with the other person first, then connect you both. See the guide to asking for a warm introduction.

Not without you. OneHop drafts the ask and you decide whether and when it goes. Nothing is ever sent from your inbox.

Then nothing happens, and that's the point. Introductions are double opt-in: the introducer checks with the other person before connecting you, so every introduction is welcome on both sides. Read why double opt-in works.

It looks at how well you know each person and how well they know the other side, from the history in your own sources, then ranks the paths. It also tells you when you already talk to someone directly, so you don't ask for an introduction you don't need.

Yes, and it makes your own asks easier. Post a standing offer, like an hour of advice or introductions in your field, and choose how many you can take on. People thank you when it helped, and your communities can see you give as well as ask.

Members bring their own networks and keep them private, then help each other with asks, offers and introductions. Organisers see what members need and where help is coming from. Communities joining now are set up with us personally: bring your community.

No. Keep your community where it lives. OneHop works alongside it so asks get answered and introductions actually happen.

Yes. Guests can see who's in the room by industry, find the people they'd most like to meet, and swap contact cards in person, so the people they meet are in their network before they leave.

Yes, and you don't need an app store. Add OneHop to your iPhone, iPad or Android home screen from your browser and it opens full screen like any other app. Here's how.

Yes, for Mac, Windows and Linux. It's optional and keeps your relationships current by noting who you were in touch with and when. We never store your messages. Download OneHop for desktop.

OneHop is free during launch.

Email hello@onehop.network. For privacy questions, privacy@onehop.network.